How long does the online page stay active?
The online memorial remains active indefinitely, ensuring your loved one's story is preserved for future generations.
Can I customise the medallion?
Yes, engraving options may be available to personalise the medallion further. If you have special requests, please get in touch.
How do I scan the QR code if I’m having trouble?
It is unlikely you will have trouble scanning the QR code, however, if you are, you can try:
- Opening the camera app and pointing it at the QR code.
- Using a QR code scanner app (available for free on app stores).
- Ensuring good lighting and a steady hand when scanning.
How do I attach it?
How do I attach it?
- Clean and dry the surface you wish to attach it to.
- Peel off the adhesive backing.
- Firmly press the medallion against the surface to secure it.
💡 Stone Mason Installation:
If you prefer a flush finish, stone masons can create a recess in the stone to securely place the medallion. If you’d like this option, please let us know before ordering, as we can provide the medallion without the adhesive. This service typically costs around £100, though prices may vary depending on the provider.
Is it durable?
Yes! The medallion is secured with an extremely strong adhesive. Once placed, it will require effort and a tool to remove, so please be sure of your placement before attaching it.